Contact Us / Return Policy / FAQ

Howdy Partner! It is nice to meet you. Here are some of our FAQs;

Contact Us: Please email us at burchswesternoutfitters@gmail.com or message our facebook page with any questions, comments or concerns. Please include your order number in your email.

Storefront Location: 102 West Cherry Street in Glasgow Ky 42141

Shipping Timelines: Ready to ship items ship in 2-3 business days.

Return Policy: 14 days from purchase date for returns.

As of 1/4/25 you may only exchange or return for store credit. NO REFUNDS.

  • You must have the receipt and the tags attached.

  • Returned items can not have  stains or smells of any kind.

  • Seasonal/Holiday, clearance, cowhide rugs, blankets or bedding items are not eligible for return under any conditions.

We reserve the right to reject your return regardless of qualifications. Thank You, BWO

 

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